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Twilio SMS for Zoho CRM

Send and receive SMS from Zoho CRM through your Twilio account, with templates, a full message log and workflows.

Ask us about Twilio SMS for Zoho CRM

Send SMS from any Lead or Contact

Type a message on a Lead or Contact and send it. Phone numbers are cleaned up for you (brackets, spaces and the rest), every message is logged, and the history follows a Lead when it is converted to a Contact.

Sending an SMS from a Zoho CRM Contact

Two-way messaging and templates

Receive your customers' replies in Zoho CRM, and send templated messages with merge fields ("Hi {First Name}…") to several contacts at once.

Two-way SMS conversation in Zoho CRM

Deals, Accounts and workflows

Send SMS and MMS from Deals and Accounts, get notified of incoming messages through Zoho's Sales Signals, schedule mass messages and automate them with workflows.

SMS for Deals and automated workflows

See it in action

Twilio SMS for Zoho CRM demo video. Watch on YouTube

Setup guide: How to send SMS from Zoho CRM with Twilio.

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