Zoho CRM for Resellers (ZRES)

Built for reselling

Standard Zoho CRM handles leads, deals and quotes. A reseller also needs the order side: what the customer bought, what it costs from the vendor, and the tax on top. ZRES adds that to Zoho CRM, tailored to how your business works.

Orders, from every channel

• Offline orders entered by your team.
• eCommerce orders brought in from your online store, with an eCommerce integration.

Taxes handled

• Product taxes and state taxes calculated on each order.
• TaxJar integration for up-to-date US sales tax rates (ZRES Plus).

Vendor orders

• Vendor orders raised from customer orders.
• Automatic conversion of a customer order into the vendor orders it needs.
• Auto-placement of vendor orders (ZRES Plus).
• Vendor price updates applied automatically (ZRES Plus).

Pricing control

• Price books for customer-specific pricing.
• Order discount approval, so discounts beyond a limit go to a manager first.

Two editions

ZRES covers orders, taxes, vendor orders and price books. ZRES Plus adds TaxJar, vendor order auto-placement and automatic vendor price updates. We'll show you both in a free demonstration.